Senior Manager — Engineering Operations
Experience
10+ yrs
Bangalore
About Wekan Enterprise Solutions
Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IoT, and Cloud environments, we have an extensive track record of helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud, and leveraging the most cutting-edge technologies.
Job Description:
The Senior Manager — Engineering Operations owns the operational execution that turns Director-level engineering quality, governance and reliability goals into measurable, repeatable outcomes across product teams and client projects. You will lead centralized QA & test-automation operations, CI/CD & observability practices, release-readiness and SLA enforcement, engineering metrics/reporting, and resource-roster governance — and act as the primary operational partner to Delivery and Product leadership.
Qualifications:
10+ years in software engineering/platform/SRE/DevOps with 4+ years leading cross-functional operational teams.
Excellent stakeholder management and executive communication skills.
Degree in Computer Science/Engineering or equivalent experience.
Skills & Competencies:
Deep hands-on experience with CI/CD tooling (Jenkins/GitLab CI/GitHub Actions), IaC (Terraform/CloudFormation), containers & orchestration (Docker/Kubernetes).
Strong background in test automation (API/backend frameworks), performance testing (JMeter), observability stacks (Prometheus/Grafana, ELK/EFK) and incident management.
Track record of building dashboards and automating reporting pipelines.
Proven experience operationalizing quality, governance and centralized QA/testing at org scale.
Nice to have Skills:
Cloud certifications (AWS/GCP/Azure), SRE/DevOps certifications, ISTQB Test-Automation.
Experience with mobile/web performance testing and device-farm integrations.
Familiarity with Relational and NoSQL databases
Core responsibilities
Engineering Quality & Governance (Enforcement)
Operationalize and enforce Quality KPIs defined by the Director of Engineering
Run weekly operational checks, monthly quality audits, and quarterly governance reviews; own remediation tracking.
Ensure secure-coding checks (OWASP, SAST) and PR gates into developer workflows.
Ensure SLA adherence and maintain runbooks for remediation.
Centralized QA & Test-Automation Operations
Run, scale and operate a centralized QA/Test-Automation function (hiring, tooling, playbooks, SLAs).
Enforce automation targets and reduce prioritized test-suite execution time
Integrate automation quality gates into CI/CD and release pipelines.
DevOps, CI/CD & Observability
Own CI/CD pipeline operation with integrated security, quality and performance gates.
Implement and operationalize performance/load testing for applicable applications; feed results into release decisions.
Maintain performance and stability dashboards, deployment success metrics and build-health monitoring.
Standardize observability (metrics, logs, traces) for production applications.
Release Readiness & SLA Enforcement
Lead release-readiness processes: defect triage, UAT cycles, approvals, rollback plans, smoke checks and post-release validation.
Monitor runtime health (crash-free sessions, uptime SLAs) and enforce time-to-resolution SLAs.
Produce release-level engineering scorecards for Delivery and Product leadership with clear go/no-go signals.
Engineering Metrics Reporting & Visibility
Implement centralized dashboards covering velocity, quality, automation, incidents and release health (Q3 2025 target).
Establish and run weekly and monthly reporting cadences
Achieve 100% coverage of active engineering teams and initiatives in reporting scope.
Day-to-Day Operational Oversight & Risk Mitigation
Maintain daily/weekly project tracking to surface velocity, blockers, dependencies and risks.
Drive proactive identification and remediation of engineering risks with adherence to mitigation plans.
Reduce delivery-impacting escalations via early-warning signals and cross-functional coordination with Delivery Leads.
Resource Planning, Allocation & Roster Management
Jointly own the centralized Engineering Resource Roster with the Delivery Leas segmented by Pipeline (Signed / Upcoming / Internal), Project-wise allocation (Projected vs Actual), and Resource-wise allocation.
Produce monthly resourcing-gap reports and coordinate hiring with Talent Acquisition.
Ensure forward-looking allocation plans